Terms & Conditions
Welcome all users (hereinafter or referred to as "you") and "Bulkolg" (hereinafter or referred to as "the website" and "We") to jointly sign this Agreement on the Terms of Service for Users of Bulkolg Website (hereinafter referred to as "the Agreement" and "the Terms"). The terms and conditions set forth in this Agreement apply to your use of this website based on the Internet, including Bulkolg Website (the domain name involved is: www.bulkolg.com， The various forms of services provided by the website to you.
1. Accept the agreement
1.1 The content of this agreement includes the main text of the agreement and all rules that have been published or may be published on this website in the future. All rules are an integral part of the agreement and have the same legal effect as the main text of the agreement.
1.2 Before clicking to agree to this agreement, you should carefully read this agreement. Please carefully read and fully understand the contents of each clause, especially the clauses on exemption or limitation of liability, legal application, and dispute resolution.
1.3 When you fill in the information as prompted on the registration page, read and agree to this agreement, and complete all registration procedures, or enter this website and use the service in any way, it means that you have fully read, understood, and agreed to accept the terms and conditions of this agreement and the Privacy Policy. During the process of reading this agreement, if you do not agree with this agreement or any of its terms, you should immediately stop the registration process and cease using the service.
1.4 This website has the right to formulate and modify this agreement and/or various rules as needed from time to time, and publish them through website publicity without separately notifying you. The revised agreement and rules will automatically take effect once they are published on the website. If you do not agree with the relevant changes, you should immediately stop using the website platform services. By continuing to use the platform services of this website, you accept the revised agreement and rules.
2. Account registration and usage
2.1 Registration Qualifications
You confirm that when you register as a Bulkolg user and use the platform services provided by this website, you should be a natural person, legal person, or other organization with full civil rights capacity and the capacity to act in accordance with the civil acts you engage in. If you do not have the aforementioned subject qualifications, please do not use the service. Otherwise, you and your guardian shall bear all consequences resulting from this, and this website has the right to cancel (permanently freeze) your account and claim compensation from you and your guardian.
2.2 Account
2.2.1 After you fill in the information, read and agree to this agreement, and complete all registration procedures as prompted on the registration page, or after you fill in the information, read and agree to this agreement, and complete all activation procedures as prompted on the activation page, you are bound by this agreement.
2.2.2 You can set a nickname for your account, but the nickname you set must not infringe or be suspected of infringing on the legitimate rights and interests of others. If the nickname you set is suspected of infringing on the legitimate rights and interests of others, this website has the right to terminate the services provided to you and cancel your account.
2.2.3 When completing the registration or activation process, you should accurately provide and update your information in a timely manner in accordance with legal and regulatory requirements, as prompted on the corresponding page, to make it true, timely, complete, and accurate. If there are reasonable grounds to suspect that the information you provide is incorrect, untrue, outdated or incomplete, this website has the right to issue an inquiry and/or request correction notice to you, and has the right to directly delete the corresponding information, until the suspension or termination of the services provided to you by this website in part or in whole. This website shall not be responsible for this, and you shall bear any direct or indirect losses and adverse consequences arising therefrom.
2.3 Members
2.3.1 You may use the email address, phone number, or other methods allowed by this website that you provide or confirm as a login method to enter this website. Please note that according to relevant laws of HK and regulations, this website has the right to request your name, surname, email address, phone number, and other information for verification and registration.
2.3.2 When you fill in the information as prompted on the registration page, read and agree to this agreement, and complete all registration procedures, or actually use the platform services of this website in other ways allowed by this website, you become a member of this website platform.
2.3.3 When registering, you should accurately provide and update your information in a timely manner in accordance with legal and regulatory requirements or the prompts on the registration page, in order to make it true, timely, complete, and accurate. If we have reasonable grounds to suspect that the information you provide is incorrect, untrue, outdated, or incomplete, we have the right to issue inquiries and/or request correction notices to you, and have the right to directly delete the corresponding information, until we suspend or terminate the provision of some or all of the 17 Network platform services to you. We do not assume any responsibility for this, and you will bear any direct or indirect losses or related adverse consequences arising therefrom.
2.3.4 You shall accurately fill in and timely update the contact information such as email address, contact phone number, contact address, postal code, etc. provided by you, so that we or other members can effectively contact you. If you are unable to contact you through these contact information, resulting in any losses or additional costs incurred during your use of the platform services of this website, you shall be solely responsible. You understand and agree that you have an obligation to maintain the authenticity and validity of the contact information you provide. If there are any changes or updates needed, you should promptly follow our requirements.
2.3.5 Any taxes payable, as well as all hardware, software, service, and other expenses incurred by you during the use of the platform services on this website, shall be solely borne by you and shall not be related to this website.
3. Service
3.1 Service Provision
3.1.1 On this website, you provide grocery product procurement services. The ownership of the physical goods displayed on the platform belongs to their manufacturers or this website. You can search for product and service information, reach transaction intentions and conduct transactions, participate in activities organized by this website, and use other information and technical services on this website platform. We are responsible for providing product display services and purchasing designated products from manufacturers on your behalf. Therefore, the obligations of the seller under the sales contract, such as invoice issuance, return and exchange of sold products, do not belong to this website but to the manufacturer. This website reserves the right of final interpretation for the product information displayed.
3.1.2 You understand and agree that this website has the right to provide necessary information such as registration information and transaction records filled in on this website platform to government departments (including judicial and administrative departments) upon their request. If you are suspected of infringing on the legitimate property rights of others, we also have the right to provide necessary identification information to the rights holder in the preliminary judgment of the suspected infringement.
3.1.3 You agree that even after the termination of your contractual relationship with this website, we still have the following rights:
(a) Continue to save your registration information and all transaction information during your use of the platform services on this website.
(b) If you engage in illegal behavior or violate this agreement and/or rules during the use of our website platform services, we can still claim your rights based on this agreement.
3.1.4 You agree and authorize this website. If you engage in any behavior that infringes upon the legitimate rights and interests of others or seriously violates any rules of this website, your account may be cancelled, you may no longer be able to log in to this website, and all website services will be terminated simultaneously.
4. Service Standards
4.1 In the process of using the services of this website on the platform, you promise to abide by the following agreements:
4.1.1 All actions taken during the use of your website platform services shall comply with relevant laws of HK , regulations, and other normative documents, as well as the rules and requirements of this website platform, and shall not violate social public interests or public morality, harm the legitimate rights and interests of others, or violate this agreement and related rules. If you violate the aforementioned commitments and incur any legal consequences, you shall independently assume all legal responsibilities in your own name and ensure that this website is free from any losses incurred as a result.
4.1.2 Do not use any data on this website platform for commercial purposes, including but not limited to using the materials displayed on this website platform in any way such as copying, disseminating, etc. without the prior written consent of this website.
4.1.3 Do not use any device, software, or routine program to interfere or attempt to interfere with the normal operation of this website platform or any transactions or activities being conducted on this website platform. You shall not take any action that would result in an unreasonable large data load being imposed on the network devices of this website platform.
4.1.4 It is not allowed to engage in premeditated credit card withdrawals.
4.2 You understand and agree
4.2.1 We have the right to make a unilateral determination on whether you have violated the above commitments, and to handle or terminate the services provided to you according to the applicable rules based on the unilateral determination results, without obtaining your consent or prior notice.
4.2.2 If it is confirmed by effective legal documents from government administrative or judicial authorities that you have engaged in illegal or infringing behavior, or if this website, based on its own judgment, believes that your behavior is suspected of violating the terms of this agreement and/or rules or is suspected of violating the provisions of laws of HK and regulations, this website has the right to publicize your suspected illegal or breach of contract behavior and the measures we have taken against you on this website platform.
4.2.3 We have the right to unilaterally determine the nature of your actions on this website platform and whether they constitute a violation of this agreement and/or rules, including actions that you have not implemented on this website platform but have already had an impact on this website platform and its users, and to impose corresponding penalties accordingly. You should keep all evidence related to your behavior on your own and bear the adverse consequences of not being able to provide sufficient evidence.
4.2.4 If your suspected breach of commitment causes damage to any third party, you shall independently assume all legal responsibilities in your own name and ensure that this website is free from any losses or increased costs as a result.
4.2.5 If you are suspected of violating relevant laws of HK or provisions of this agreement, causing any losses to this website, or being subject to any third-party claims, or being punished by any administrative department, you shall compensate this website for the losses and/or expenses incurred as a result, including reasonable attorney fees.
5. Scope of Responsibility
5.1 We are responsible for providing you with the platform services of this website in the "as is" and "as available" states. However, we make no express or implied warranties regarding the platform services of this website, including but not limited to their applicability, absence of errors or omissions, continuity, accuracy, reliability, and suitability for a specific purpose. At the same time, we do not make any commitments or guarantees regarding the effectiveness, accuracy, correctness, reliability, quality, stability, completeness, and timeliness of the technology and information involved in the services provided on this website platform.
5.2 You understand that the information on this website platform is published based on information provided by manufacturers or suppliers, and there may be risks and defects. This website platform is only used as a trading platform. This website platform only serves as a place for you to obtain information about goods or services, find trading partners, negotiate and conduct transactions regarding goods and/or services. However, we cannot control the quality, safety or legality of the goods involved in the transaction, the authenticity or accuracy of commercial information, or the ability of all parties to fulfill their obligations under the trade agreement. You should carefully judge and determine the authenticity, legality, and validity of the relevant items and/or information on your own, and bear the responsibility and losses arising therefrom.
5.3 Unless explicitly required by laws of HK and regulations, or in the following circumstances, we are not obligated to conduct prior review of your registration data, product (service) information, transaction behavior, and other matters related to the transaction:
5.3.1 We have reasonable grounds to believe that there may be significant illegal or breach of contract with your account and specific transaction matters.
5.3.2 We have reasonable grounds to believe that your behavior on this website platform is suspected of being illegal or inappropriate.
5.4 This website and its affiliated companies have the right to accept disputes arising from transactions between you and manufacturers or suppliers, and have the right to unilaterally judge the facts and applicable rules related to the dispute, and make a decision on the resolution. This processing decision is binding on you. If you fail to execute the processing decision within the deadline, this website and its affiliated companies have the right (but not the obligation) to restrict you from purchasing products or using other services on this website account. You should promptly make up for the losses of this website and its affiliated companies. Otherwise, this website and its affiliated companies have the right to directly ban your account and continue to pursue compensation.
5.5 You understand and agree that this website and its affiliated companies are not judicial institutions and can only authenticate evidence as ordinary persons. The resolution of disputes by this website and its affiliated companies is entirely based on your commission. This website and its affiliated companies cannot guarantee that the resolution of disputes will meet your expectations, nor do they assume any responsibility for the conclusion of dispute resolution. If you suffer losses as a result, you agree to claim compensation from the beneficiary on your own.
5.6 You understand and agree that we shall not be liable for any damages suffered by you as a result of any of the following circumstances, including but not limited to losses in profits, goodwill, use, data, or other intangible losses (regardless of whether we have been informed of the possibility of such damages):
5.6.1 Use or failure to use the platform services of this website.
5.6.2 Unauthorized use of your account or alteration of your data by third parties.
5.6.3 Costs and losses incurred from purchasing or obtaining any goods, samples, data, information, or conducting transactions or substitute activities through the platform services of this website.
5.6.4 Your Misunderstandings of the Platform Services on this Website.
5.6.5 Any other losses related to the platform services of this website that are not caused by this website.
5.7 Under no circumstances shall we be liable for any inability or delay in service caused by normal equipment maintenance of the information network, network connection failures, computer, communication or other system failures, power failures, strikes, labor disputes, riots, uprisings, disturbances, insufficient productivity or means of production, fires, floods, storms, explosions, wars, government actions, orders from judicial administrative agencies or third-party inaction.
6. Privacy Policy
We will publish and revise the privacy policy on this website platform from time to time. Please refer to the privacy policy of this website carefully for details. The privacy policy of this website constitutes an integral part of this agreement.
7.Shipping Policy
We will periodically publish and revise shipping policies on our website platform to provide you with better delivery services. Please refer to the shipping policy on this website for details. The shipping policy of this website constitutes an integral part of this agreement.
8.Return Policy
We will periodically publish and return policies on our website platform to provide you with better product services and ensure that you can purchase products from our website with peace of mind. For return details, please refer to the return policy on this website. The return policy of this website constitutes an integral part of this agreement.
9. Legal Application, Jurisdiction, and Others
9.1 The validity, interpretation, amendment, enforcement, and dispute resolution of this Agreement shall be governed by international trade law or other relevant laws of HK. If there are no relevant legal provisions, reference should be made to general international business practices and/or industry practices.
9.2 Any disputes arising from this agreement shall be handled in accordance with international trade law or relevant laws of HK. If there is a conflict between the terms of service of this website and international trade law or related laws of HK, these terms will be fully reinterpreted in accordance with legal provisions, while other terms will still remain binding on users.
9.3 In case of disputes arising from transactions conducted through this website platform in accordance with this agreement, the parties may resolve them through friendly agreement; If negotiation fails, either party may bring a lawsuit to the court with jurisdiction over the place where this agreement is signed.
9.4 Knowing the cross regional nature of the Internet, the user agrees to comply with all applicable local laws and regulations, including but not limited to laws of HK and regulations on online behavior and content publishing. The user specifically agrees to comply with all applicable laws and regulations regarding the transmission of technical data output from the user's location.
10. Intellectual Property
10.1 Unless otherwise stated on this website, all rights (including copyright, trademark, patent, trade secret, and other related rights) to all official products, technologies, data, and other information (including text, icons, images, photos, audio, video, charts, color combinations, layout design, etc.) we launch belong to this website and/or its affiliated companies. Without prior permission from this website and/or its affiliated companies, any unauthorized use of the above content and information may infringe upon the rights of this website and/or its affiliated companies, and we will hold the infringer legally responsible. If there is any need for promotion, display, or any other use, please be sure to obtain prior permission from this website and/or its affiliated companies.
10.2 In order to maintain the normal operation order and efficiency of this website, without the permission of this website and/or its affiliated companies, no one shall independently, authorize or assist any third party to scan and/or detect the address, network port, operating system, etc. of this website and its system, or obtain or use any content on this website through monitoring, copying, spreading, displaying, mirroring, uploading, downloading, etc., including through robots, spiders and other programs or devices.
11. Indemnity
You agree to indemnify and hold harmless Bulkolg and Bulkolg's affiliates, as well as our and their directors, employees, and contractors, from any claims, losses, damages, costs, expenses (including legal expenses), or other liabilities arising from any breach of any covenant, warranty, statement, or agreement contained herein.
12. Termination
If you violate these terms of use, we may immediately terminate your access to this website or registration.
Any rights arising from either party on the termination date shall remain enforceable after termination.
13. Change of terms
We reserve the right to revise these Terms of Use at our absolute discretion without prior notice to the customer. Customers should review these terms of use before submitting any order. By submitting an order, the customer represents acceptance of the applicable terms of use at that time.
14. Clause division
If any provision of these Terms of Use is or becomes illegal, invalid or unenforceable in any respect at any time under the laws of HK of any jurisdiction, it shall not affect or impair the legality, validity and enforceability of these Terms of Use under the laws of HK of any other jurisdiction and other provisions of these Terms of Use.
