Privacy Policy
Welcome to use our products and services! We are well aware of the importance of personal information to you, and your trust is very important to us. We will strictly comply with legal and regulatory requirements based on the principles of legality, legitimacy, and minimum necessity, and take corresponding security protection measures, committed to protecting the security and controllability of your personal information. Based on this, Bulkolg website(or abbreviated as "we" or "this website") service provider has formulated this Privacy Policy (hereinafter referred to as "this Policy") to help you fully understand how we collect, use, share, store, and protect your personal information during your use of our products and services, as well as how you can manage your personal information, so that you can make appropriate choices better.
This policy is jointly established by you and Bulkolg website, and this agreement has contractual effect.
Before you start using our products and services, please carefully read and understand this policy to ensure that you fully understand and agree before starting to use. We will try our best to explain the professional vocabulary involved in this policy in concise and popular terms for your understanding. If you have any questions, opinions or suggestions regarding the content of this policy, you can contact us through the contact information displayed on this website.
This policy applies to the products or services on this website. It should be noted that this policy does not apply to services provided to you by other third parties.
Please note that using our products and/or services means that you have read, understood, and agreed to accept this policy, which is valid throughout your use of our products and/or services. If you do not agree with this policy, you should immediately stop using our products and/or services.
The purpose of formulating this privacy policy mainly includes the following:
1.In order to facilitate your understanding of the types and purposes of information we need to collect when using our services, we will explain them to you one by one in conjunction with specific services.
2. In order to provide you with the necessary services, we will collect your information in accordance with the principles of legality, legitimacy, necessity, and integrity.
3. If it is necessary to share your information with a third party in order to provide you with services, we will evaluate the legality, legitimacy, and necessity of the information collected by the third party. We will require third parties to take protective measures for your information and strictly comply with relevant laws, regulations, and regulatory requirements. In addition, we will obtain your consent or confirm that a third party has obtained your consent in accordance with the requirements of laws, regulations, and international standards through confirmation agreements, text confirmations in specific scenarios, pop-up prompts, and other forms.
4.If it is necessary to obtain your information from a third party in order to provide services to you, we will require the third party to explain the source of the information and demand that the third party ensure the legality of the information provided; If the personal information processing activities required for our business exceed the scope of your authorization to provide personal information to third parties, we will obtain your explicit consent.
5. You can access and manage your information, set privacy functions, cancel Bulkolg account, or make complaints and reports through the methods described in this policy.
6. After you agree to this privacy policy, we will collect your network and device information (including but not limited to device model, device identification code, operating system, IP address, operator information, etc.), as well as collect your personal information based on your device system permissions (including collecting your location permissions with your consent to provide you with service recommendation functions, search or recommendation functions, etc.).
The specific content of this privacy policy is as follows:
1. How do we collect and use user information
2. Our use of cookies and similar technologies
3. How do we use the system permissions of your device
4. How do we share, transfer, and publicly disclose your personal information
5. How do we protect users' personal information
6. How can we safeguard your personal rights
7. How do we protect the information of minors
8. Third party services
9. Revision and Notification
10. Disclaimer
11. Divisibility
12. Contact Us
1. How do we collect and use user information
Personal information refers to various types of information recorded electronically or in other ways that can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person.
1.1 You need to authorize us to collect and use your personal information
1.1.1 Register as a user
To create an account, you need to provide the following information: your first name, last name, email address, phone number, and password. The above information you provide will continue to authorize us to use it during your use of the services on this website. When you cancel your account, we will stop using and delete the above information (please refer to 6.1 for details).
1.1.2 Ordering
When you are ready to settle the items in your shopping cart, the system will generate an order for you to purchase that item. You need to fill in at least your recipient's name, shipping address, country, region, city, postal code and other information in the order.
All the above information constitutes your "order information", which we will use for your identity verification, transaction confirmation, payment settlement, delivery completion, order inquiry, and customer service consultation and after-sales service; We will also use your order information to determine if there are any abnormalities in your transaction to protect your transaction security.
1.1.3 Product display, personalized recommendations, and sending promotional marketing messages.
Conduct internal data analysis and research, third-party SDK statistical services, and improve our products or services. We collect data based on your interactions with us and the choices you make, including your privacy settings and the products and features you use. The data we collect may include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, browser version, independent device identifier, iOS advertising identifier (IDFA), network card (MAC) address, device information (device model, operating system version, device settings, MAC address, IMEI, IMSI, IDFA, OAID and other device identifiers, device environment and other software and hardware feature information), etc.
When we use information for purposes not specified in this policy, we will seek your consent in advance.
When we want to use information collected for a specific purpose for other purposes, we will seek your consent in advance.
1.1.4 Payment Function
After you place your order, you can choose Visa/Mastercard/American Express credit card payment to complete the payment services we provide. We need to collect your card number, card expiration date, card security code, and share your order number and transaction amount information with these payment institutions to confirm your payment instructions and complete the payment.
1.1.5 Delivery of Product or Service Functions
To facilitate the delivery of goods or services to you, you need to provide the recipient's name, shipping address, postal code, country, region, and city. If we entrust a third-party logistics company to deliver to you, you agree to share the above information with the third-party logistics company. If you refuse to provide such information, we will not be able to complete the relevant delivery services.
You can purchase goods or services for others through us, and you need to provide the aforementioned personal information of the actual purchaser. Before providing us with the aforementioned personal information of the actual purchaser, you need to ensure that you have obtained their authorized consent.
1.2 The situation where your personal information can be collected and used without obtaining your authorization and consent
According to relevant laws, regulations, regulatory requirements, and international standards, we may collect and use necessary personal information without your authorization and consent in the following situations:
1.2.1 Relevant to our obligations under laws and regulations;
1.2.2 Directly related to national security and defense security;
1.2.3 Directly related to public safety, public health, and major public interests;
1.2.4 Directly related to criminal investigation, prosecution, trial, and execution of judgments;
1.2.5 For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;
1.2.6 The personal information involved is disclosed by you to the public on your own;
1.2.7 Necessary for you to sign and fulfill the contract with us;
1.2.8 Collect your personal information from legally disclosed information, such as from legitimate news reports, government information disclosure, and other channels;
1.2.9 is necessary for maintaining the safe and stable operation of our products and services, such as discovering and handling product and service failures;
1.2.10 Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
1.2.11 When conducting statistical or academic research in the public interest and providing results of academic research or descriptions to external parties, the personal information contained in the results is de identified;
1.2.12 Other circumstances stipulated by laws and regulations.
1.3 We obtain your personal information from third parties
We may collect and use your personal information from third parties (our partners) within the scope of your authorized consent. We will use your personal information based on agreements with third parties and after confirming the legality of the source of your personal information, in compliance with relevant laws and regulations. Please also carefully read the privacy policy and user agreement of the third party. If you refuse to allow third parties to collect, use, or transmit your personal information while providing services, it may result in you being unable to use the products and services corresponding to this website.
2. Use of Cookies and Similar Technologies
Cookies and similar technologies are commonly used in the Internet. When you use software and related services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and store information about your access and use of this product. We use cookies and similar technologies mainly to achieve the following functions or services:
2.1 Ensure the safe and efficient operation of products and services
We may set authentication and security cookies or anonymous identifiers to confirm whether you have safely logged into the service or encountered illegal activities such as theft or fraud. These technologies will also help us improve service efficiency, enhance login and response speed.
2.2 Help you achieve a more relaxed access experience
Using this type of technology can help you save the steps and processes of repeatedly filling in personal information and entering search content (such as implementing a one click login process and recording search history).
2.3 Recommend, display, and push content or accounts that may interest you
We may use cookies and similar technologies (such as Beacon, Proxy, etc.) to understand your preferences and usage habits, conduct consultation or data analysis to improve product services and user experience, and optimize your advertising choices.
We promise that we will not use cookies for any purposes other than those described in this privacy policy.
3. How do we use the system permissions of your device
3.1 Access to Your User's Personal Information
We need to obtain your user personal information when you browse our website for targeted push notifications and precision marketing.
3.2 Obtaining Device MAC Address Permissions
We need to obtain your device MAC address in the background when you browse our website, in order to identify the device and ensure the security of your account.
3.3 Obtaining Device Serial Number Permissions
We need to obtain your device serial number when you browse our website to identify the device and ensure the security of your account.
3.4 Collecting device information
We collect your device information (IDFA, operating system, device model, device manufacturer, system version, device ID, IMEI, IMSI, MAC address, etc.) in the background through relevant technologies when you browse our website, in order to statistically analyze your usage of our website.
3.5 Read and write device file and photo permissions
When you use our website to search for products, download source image materials, or provide feedback, we need to obtain device file and photo permissions for your device.
4. How do we share, transfer, and publicly disclose your personal information
4.1 Sharing
We will not share your personal information with any other company, organization, or individual, except in the following circumstances:
4.1.1 Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
4.1.2 We may share your personal information with external parties in accordance with laws and regulations or mandatory requirements of government regulatory authorities.
4.1.3 Only by sharing your information can we achieve the core functions of our products or services or provide the services you need;
4.1.4 To handle disputes or controversies between you and others as per your request;
4.1.5 Provided in accordance with the relevant agreements (including electronic agreements signed online and corresponding platform rules) or other legal documents agreed upon with you;
4.1.6 Sharing with our affiliates: Your personal information may be shared with our affiliates, and we will only share necessary personal information and be bound by the purposes stated in this policy. If the related party changes the purpose of using personal information, they will seek your authorization and consent again.
4.1.7 Sharing with Authorized Partners: Only for the purposes stated in this Privacy Policy, certain of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, the company we hire to provide third-party data statistics and analysis services may need to collect and access personal data for data statistics and analysis. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services.
We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures.
4.2 Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
4.2.1 Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
4.2.2 Provide necessary information in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements;
4.2.3 Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
4.2.4 In the event of mergers, acquisitions, asset transfers, or similar transactions, or bankruptcy liquidation involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
4.3 Public Disclosure
We will only publicly disclose your personal information in the following situations:
4.3.1 After obtaining your explicit consent;
4.3.2 Legal Disclosure: We may publicly disclose your personal information in accordance with laws, legal procedures, lawsuits, or mandatory requirements of government regulatory authorities.
5. Protection of User Personal Information
5.1 We will take legal and reasonable security measures and systems to protect the security of your personal information, prevent unauthorized access, public disclosure, use, modification, damage or loss of your personal information.
5.2 We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted or required by laws and regulations.
5.3 The Internet is not an absolutely secure environment, and email, instant messaging, and communication methods with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
5.4 The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
5.5 In the event of an unfortunate personal information security incident, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with legal requirements. We will promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt reasonable and effective methods to publish announcements.
At the same time, we will proactively report the handling of personal information security incidents in accordance with regulatory requirements.
6. Your rights
We attach great importance to your management of personal information and make every effort to protect your rights to access, modify (update or correct), delete, and cancel your account, so that you have sufficient ability to safeguard your privacy and security.
6.1 Accessing Your Personal Information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you wish to exercise your data access rights, you can do so by accessing the "Settings" section of this website.
If you are unable to access these personal information through the above methods, please contact us through the contact information displayed on the homepage of this website. We will reply to your access request within 3 working days.
6.2 Modifying Your Personal Information
When you discover errors in the personal information we process about you, you have the right to request us to make modifications. You can make modifications through the methods listed in "Settings - Account Security" on this website.
If you are unable to modify your personal information through the above methods, please contact us through the contact information displayed on the homepage of this website. We will reply to your modification request within 3 working days.
6.3 Delete Your Personal Information
In the following situations, you can request us to delete your personal information:
6.3.1 If our handling of personal information violates laws and regulations;
6.3.2 If we collect and use your personal information without your consent;
6.3.3 If our handling of personal information violates our agreement with you;
6.3.4 If you no longer use our products or services, or if you cancel your account;
6.3.5 If we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization.
When you delete information from our service, we may not immediately delete the corresponding information from the backup system, but will delete this information when the backup is updated.
6.4 Personal Information Subject Account Cancellation
You can cancel your previously registered account at any time by going to "Settings - Account Security - Cancel Account" on this website; After canceling your account, we will cease to provide you with products or services and, upon your request, delete your account information (including registered mobile phone, personal information, etc.), except as otherwise provided by laws and regulations.
If you are unable to cancel your account through the above methods, you can also contact us through the contact information displayed on the homepage of this website. We will reply to your user cancellation request within 3 working days.
6.5 Complaints and Reports
You can file a complaint or report according to the system we have publicly announced. If you believe that your personal information rights may be infringed, or if you discover clues of infringement of your personal information rights, you can contact us through the contact information displayed on this website. We will promptly provide feedback on your complaint and report after verification.
6.6 Stop operation and inform you of your rights
If we cease operations, we will promptly cease the collection of your personal information, notify you of the cessation of operations in the form of individual delivery or announcement, and delete or anonymize the personal information we hold about you.
7. Protection of Minors' Information
7.1 Our website and services are primarily aimed at adults. Without the consent of parents or guardians, children are not allowed to create their own personal information subject accounts.
7.2 We attach great importance to the protection of personal information of minors. If you are a minor under the age of 18, please read this policy carefully and use our services or provide information to us with the consent of your guardian.
7.3 In cases where personal information of children is collected with the consent of parents, we will only use or publicly disclose such information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect children. Although the definition of a child may vary according to local customs, we consider anyone under the age of 14 as a child.
7.4 If we discover that we have collected personal information from children without obtaining verifiable parental consent in advance, we will do our best to delete the relevant data as soon as possible.
8. Third party services
In order to provide you with more comprehensive and high-quality products and services, some of our services will be provided by authorized third parties. We may share some of your personal information with third parties to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. Third parties have no right to use shared personal information for any other purpose. The collection and processing of information by service providers comply with their own privacy policies, which do not apply to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK services before using them. To protect your legitimate rights and interests, if you discover any risks associated with such SDKs or similar applications, we recommend that you immediately terminate the relevant operations and contact us promptly. If you refuse to allow third parties to collect personal information necessary for providing services, it may result in you being unable to use the third-party services on our platform.
9. Revision and Notification
In order to provide you with better service, we may modify the terms of this policy in a timely manner based on updates to our products or services and relevant legal and regulatory requirements. Such modifications constitute a part of this policy. We will announce any changes made to this policy on this page. For significant changes, we will also provide more prominent notifications (including website announcements, push notifications, pop-up prompts, or other means),
The significant changes referred to in this policy include but are not limited to:
9.1 Our service model has undergone significant changes. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used;
9.2 We have undergone significant changes in our ownership structure. Changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc;
9.3 Significant changes occur in the main recipients of personal information sharing, transfer, or public disclosure;
9.4 There has been a significant change in your right to participate in the processing of personal information and the way you exercise it;
9.5 There have been significant changes in the responsible department, contact information, and complaint channels for handling personal information security;
9.6 Other important or potentially serious circumstances that may affect your personal rights occur.
Any modifications we make will prioritize your satisfaction. We encourage you to review our privacy policy every time you use this website.
10. Disclaimer
Please understand that although this website has fulfilled all security management obligations required by relevant laws, regulations, and this privacy policy, there may still be some uncertainties that may lead to information leakage and other situations. Based on this, we hereby notify you that this website will be exempt from disclosure liability in the following situations:
10.1 Disclosure with your explicit consent or authorization in advance;
10.2 When judicial or administrative authorities disclose personal information on this website in accordance with legal procedures and power requirements, we will provide relevant information in accordance with the law;
10.3 In case of force majeure events such as hacker attacks, computer virus intrusions or outbreaks that affect the normal operation of the website, or temporary closures caused by government regulations, resulting in personal information leakage, loss, theft or tampering;
10.4 In case of any personal information leakage, loss, theft, or tampering caused by users sharing personal passwords with others or registering accounts with others.
11. Divisibility
If any of the content terms of this privacy policy are deemed invalid or unenforceable by a competent court, it shall not affect the validity of any other content terms of this Policy, and the invalid terms shall be deemed separate from these terms and conditions.
12. Contact Us
If you have any questions, opinions or suggestions regarding the content of this policy, you can contact us through the email or address displayed on this website.
We will reply and process your request within 15 working days. Please note that we may not answer questions unrelated to this policy or your personal information rights. If you are not satisfied with our response, especially if you believe that our personal information processing has harmed your legitimate rights and interests, you can file a complaint or report to the relevant regulatory authorities. Meanwhile, you can also seek a solution by filing a lawsuit with a court of competent jurisdiction.
